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How to get rid of "Could not generate the Flash file (SWF); the cause is not known.."?

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I'm a new user of Dashboard Design, version 6, build 14. No matter what I put in the spreadsheet, cannot export or preview  it. An error window gives the message " Could not generate the Flash file (SWF); the cause is not known. Try agian. if the problem persists, contact your customer service representative. "

 

I'm running windows7- 64bit and office 2010 plus. I've installed the latest flash player for IE and java runtime environment. Nothing seems to have any effect.

 

Any idea what to do?


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