Hello,
We are having a Powerpoint document that retrieves objects (charts, tables, etc.) from a WebIntelligence instance using Live Office "Refresh All" button. Unfortunately it stays eternally without giving any result, showing the following pop up message:
Refreshing Object(s)
Retrieving data from the server
Workarounds are:
- Updating every object individually using the "Refresh Object" button
- Trimming the pptx: Based on a set of experiments it works up to the equivalent 20 slides, 120 objects or 1 hour refresh
Unfortunately none of these are useful because our need is to refresh all in just 1 click
To try to resolve it we have tried to maximize various parameters from platform & client without success:
- Client > Regedit > HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Live Office\ENTERPRISE
- dsws-liveoffice-provider.jar > liveoffice_config.properties > {maxRowCount, maxColumnCount}
- dsws.properties > session.timeout,
- dsws.properties > qaaws.session.timeout
- server.xml > connectionTimeout
- server.xml > maxHttpHeaderSize
- BOE/web.xml > sessiontimeout
- WACS > Enterprise Session Token Timeout (minutes)
- WACS > Session Pool Timeout (minutes)
- APS > Connection Pooling: Enabled No timeout
- APS > Transient Object Inactivity Timeout (minutes)
- APS > Transient Object Timer Interval (minutes)
- WEBI > Idle Document Timeout (seconds)
- WEBI > Idle Connection Timeout (minutes)
- WEBI > Document Cache Cleanup Interval (minutes)
Our feeling after the many tests is that there must be a natural limit that is somehow hidden inside the code and cannot be avoided.
So our question is:
- Is it possible to do a "Refresh All" for big documents (e.g. 2h execution) using Live Office from Powerpoint? Has anyone tried?
- What are the winning settings in order to achieve it?
Many thanks in advance & Best Regards,