Live Office Insert Wizard not coming up in Dashboards 4.1

Hello All,

When trying to insert Web I report into Dashboards excel component using Live Office tab, the Live Office Insert Wizard is not coming up, after successful login. I am using  Dashboards 4.1 SP3 Patch1. This issue is only when I am trying to access the Dashboards through Citrix.

However this is not an issue with the Dashboards (same version) tool installed on my machine.

I am having same issue with the Live Office component when accessing through Citrix.

Any ideas where to look at?

Thanks in advance.