Dear all,
We are experiencing issues with a published Dashboard Design dashboard. It is connected to a BW query through a BICS connection an published to the BI portal. Now this dashboard is on a big TV screen on the Sales department so they can see the status of sales etc 24/7. Unfortunately the BICS connection times out after 8 hours. Giving the message:
SESSION_TIMEOUT The data connection session with BI Web runtime over the BICS Remote Web Service is expired.
We have already tried the following:
- Set refresh of the BICS connection
- Set automatic refresh of the browser screen
We have raised the issue with SAP, but they don't have the resolution. Does anyone have a work-around for this situation?
Thanks in advance.
Regards,
Vincent Beumer