Crystal Dashboard dashboard give Error cannot access external data error #2032

Hi All,

We configured SAP Dashboards to SAP Business One on Hana, following steps from

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/6091ffdd-e1ad-2d10-359f-d644ff7eaa4e?quicklink=index&overridelayout=true

But, still getting below error:

cannot access external data:

An error has occurred.

For more information, contact the file creator or your system

administrator.

Error: Error #2032

Connection Type: XML Data

We already try following steps to solve this problem:

a) Add the crossdomain.xml file to the location:

1. Tomcat installation folder-> webapps->ROOT

2. Restart the Tomcat server .

b)

1.In toolbar of the Microsoft Windows Internet Explorer, choose Tools -> Internet Options. The Internet Options window appears.

2.In the Settings section of the Advanced tab, navigate to the Security list, and deselect the checkbox Do not save encrypted pages to disk.

2.Save your change.

c) Root cause 1: Incorrect setting in Server Manager

Solution 1: Start "Server Manager"-> Under the "security

information section, click on the Configure IE ESC" link and Turn off for

Administrators.

d) Root cause 2: Improper IE setting

Solution 2: In toolbar of the Microsoft Windows Internet

Explorer, choose Tools -> Internet Options. In the

Settings section of the Advanced tab, navigate to the

Security list, and deselect the checkbox Do not save encrypted

pages to disk.

Features:

Sap Business One Cliente 9.0 on Hana PL04

Sap Crystal Dashboard Design 2008 SP07

More suggestions?

Please help us, let us know in case of any more details required.

Thanks & Regards